INITIAL SITE VISIT
Our support begins with a phone conversation about your family's needs and the condition of your home. If the project feels like a good match for us, we will schedule an initial meeting with you at your house. We will tour the project space together and discuss your ideas, goals, budget and schedule in order to define your basic project. Within a few days we will complete internal meetings with our sales, estimating and design teams, to present you with a Design Agreement. This agreement will include a summary of work, and a target budget that demonstrates our understanding of your initial concept as well as a short list of additional options to be explored during design. This document will also explain our entire design process step-by-step with target calendar milestones to set expectations for everyone.
DESIGN STEP #1 / MEASUREMENTS & CONCEPTS
At the first design meeting, our sales consultant and in-house designer will both meet with you to explore your concept in more detail and discuss options for flow, structure, furniture layout, lighting, materials and finishes. You can share with us any Pinterest or Houzz idea collections so that we can start to understand your style and identify your favorite project elements. We will then take field measurements of the existing house. The designer will use all of this information to create concept floor plans, elevations, and 3D renderings to help us improve your work flow and help you visualize the design possibilities.
During this time, we will coordinate multiple visits to your home with our team in order to confirm some existing conditions that could pose pricing risks to you. In this way we are able to reduce the typical "unexpected" costs charged to you during the construction process.
DESIGN MEETING #2 / PLANS & SELECTIONS
We meet at Bellweather’s office (or virtually) for the second design meeting. Our design team presents the preliminary drawings and collaborates with you to make adjustments to the concept plans. We explore the pros and cons of any additional options to adjust or expand the project. This encourages a broader conversation about your priorities such as structure, work areas, budgets, and material selections. Any budgeting questions are answered quickly with help from our production staff and in-house estimating team. Once you are comfortable with the physical space and flow, we move right into product selections.
At this time we coordinate with you to visit showrooms and will prepare product sample boards to help you visualize and support your design ideas. Our designers are experienced and resourceful; they have strong relationships with many local vendors and showrooms. Depending on your project, material selections may include cabinetry, countertops, appliances, tile, flooring, plumbing and electrical fixtures, windows, doors, and hardware. We can help you source specialty materials specific to your project for that personal touch.
Often, we manage, purchase, and install more than 60 client selected products for a single project! To facilitate this process, we will provide you with an online, mobile friendly software app, customized for your project. You will have a detailed material selection list unique to you where everyone can share information real-time, on the cloud. By making this information available through a simple phone app, your selection options, idea images, specifications, comments, and questions are available to you, the design team, and our production staff at all times. We respond to your comments and questions within hours, which helps this process move quickly.
DESIGN MEETING #3 / FINALIZE SCOPE AND BUDGET
Our team will help you complete your selections and narrow down the project scope in order to match your budget. The budgeting process is a time to complete our in depth dive with trade partners and to confirm existing conditions. Engineering and code review is critical at this stage because we want to reduce the number of issues found after construction begins. Our experienced staff can provide you with options that save you money, not just on your product selections but also during the development stages as we work with you to fine tune your scope and make the best use of your resources.
This stage completes with the presentation of your Construction Agreement, which should be anti-climactic. Our goal at this point is to have worked through all aspects of the project with you so that you already know what the agreement will include. Since we have been working collaboratively to update your budget throughout the design process, there should be no surprises.
Our design process provides a great deal of client support and transparency. Once you have signed the construction agreement and paid the deposits, our team will meet to begin the pre-construction process: we finalize the construction documents, including any required zoning or engineering and then apply for permits; we perform our final walkthroughs with trade partners; we purchase the custom materials from your selection sheet; and we schedule an on-site “hand off” meeting between you, the salesperson, the designer, and the production manager to set clear expectations and lines of communication for the project.
After the hand-off meeting, your project manager becomes your primary contact and is fully up to speed on your project. You are welcome to discuss the project with your designer but information regarding construction will be with the project manager until the end of the project.
Our field staff and trade partners are trained and qualified professionals who have the full resources and support of our production team. Our seasoned construction managers are NARI-trained, OSHA and RRP certified. They work closely with our designers even before construction begins to ensure efficiency, reduce costs, and ensure delivery of design with quality craftsmanship. We are very attentive: the production team will meet with you weekly for on-site meetings; they will send regular progress updates through the cloud-based software; and will respond to questions or concerns quickly. Communication is one of our company’s core values. Our entire team prides itself on taking care of you from start to finish – and beyond. We love what we do!